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Frequently Asked Questions

When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime. Click Here to see what unit sizes we have available.

How much notice needs to be given before I move out?
We require a 30 day written notice before you move out. Our staff will go over that process at the time of signing.

What type of documentation do I need to provide in order to rent a space?
We require a Government-issued form of ID (example: driver's license, state id, or passport).

Do I need to sign a long-term lease?
No, we rent on a month-to-month basis unless the customer requests otherwise.

Am I required to have insurance before I move into the unit?
We require tenants to have insurance for their property before moving in. This protects your property and ours against unforeseeable tragedies.

What are the access times to the facility?
At the time of signing, you will be given your own security passcode that will allow you access 7 days a week from 6:00 am – 10:00 pm.

How do I make a payment?
You can drop payment into our payment box at our facility, mail a check or money order or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card account monthly. Click Here to make a payment.

What payments do you accept?
Checks, Money Orders, VISA, MasterCard, American Express and Discover.

How do I know how much storage space I will need?
You can either use our Storage Calculator on our website or call our manager for assistance.

Can I just stop by to view the facility and storage spaces or do I need an appointment?
Please call to make an appointment for a complimentary tour of Our Facility.

Do I need to bring my own lock?
No. You will be given a code for a lockbox that has the key to your unit.

Are there any items that I am NOT able to store?
Yes. Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.